Studio Policies

Prompt Start: Classes begin at their scheduled time. Instructors will open the room when it’s time to start. Doors close 5 minutes after class begins. On the rare occasion that an instructor is running late, class will start once they arrive.

Late Arrivals: Members will not be allowed into class after the 5-minute grace period. The warm up at the beginning of class is essential to help prevent injuries.

No-Show Policy: If you do not show up to a class, you will lose your class credit and be charged a $20 no-show fee. 

Pole Sharing: Pole sharing is permitted in all classes.

Equipment: Towels and alcohol spray bottles are provided. We recommend bringing your own yoga mat, knee pads, pole grip, and heels to class. Studio-provided yoga mats, crash mats, and yoga blocks are available on a first-come, first-serve basis.

Early Cancellations: Use the app to cancel at least 2 hours before the class start time to retain your class credit. To do this, click the my schedule tab, click the class, and click cancel.

Late Cancellations: Canceling within 2 hours of the class start time will result in the loss of your class credit and a $20 late-cancel fee.

Emergency Situations: If you experience an unexpected emergency, text the studio to avoid a no-show or late cancellation fee.

Leaving After Check-In: If you check in at the studio and then decide not to attend the class, you must inform the front desk or text the studio line to avoid being charged as a no-show.

Open gym is a flexible space for members to practice skills outside of structured classes.

No-Show Policy: Members will not be charged for missing Open gyms.

Attendance Check-In: Members who attend open gym will be checked in by the studio at the end of the night to ensure accurate attendance records. If you see a no show on your account, that will be changed by the end of the day. This is because we do not have a receptionist there during the day to check you in. 

Respect for Space: During open gym, be mindful of others practicing and share the music, crash mats, and space as needed. Be mindful of the music volume to respect our neighbors. 

Respectful Behavior: Treat everyone in the studio with respect, including members, instructors, and staff. Refrain from negative comments, gossip, or disruptive behavior that could harm the studio environment. Members are expected to be encouraging, and supportive of fellow students and instructors. Respect individual differences in skill level, learning pace, and personal expression.

Pole Body & Arts welcomes all genders in all classes.

Attire: Members are encouraged to express themselves freely. Club attire is welcomed and supported as part of our commitment to celebrating and respecting stripper culture.

 Membership Upgrades: Upgrading your membership is free! For example, you can move from our Gold membership to Platinum without additional charges. Owners have to do upgrades and downgrades on our end, so please email us your request. 

Membership Downgrades & Cancellations:

Downgrades require a $45 fee. For example, switching from Gold to Silver membership. Owners have to do upgrades and downgrades on our end, so please email us your request. 

Membership cancellations require 30 days’ notice and incur a $100 cancellation fee. Any membership payments scheduled during the 30 day notice will be processed. The 30 day notice will start once the $100 cancellation is processed.  

Membership Freezes: You may freeze your membership for 30 days in cases of medical or family emergencies. Doctors note required. Email to contact@polebodyarts.com. Traveling does not count as a reason to freeze. 

By following these policies and embracing our studio values, we can create a positive, supportive, and uplifting environment for everyone. Thank you for being a valued part of the Pole Body & Arts community!